The Port of Oakland receives dual ISO 9000 certification for both seaport and airport

27/04/07


Jamestown, NY — January 18, 2007 — The Port of Oakland was recently recognized for the dual distinction of being the first seaport and airport in the United States to achieve ISO 9000 certification for its quality management and customer satisfaction programs. The Port of Oakland became the first seaport in the nation to receive ISO 9000 certification in 2003, and just became the first airport (Oakland International Airport) in the country, to achieve the same status. This means, that the Port of Oakland has established processes and procedures that raise the level of customer service and efficiency in its daily operations.
“This accomplishment is unparalleled in the U.S. transportation industry, and most significantly, in the public sector”, said David Church, Vice President of Bureau Veritas Certification, the ISO registrar certifying the Port of Oakland.

ISO (International Organization for Standardization) is the world's largest developer of business standards and a global network of standards institutes, representing 157 countries. The vast majority of ISO standards are highly specific to a particular product, material, or process. ISO 9001:2000 is the formal certification awarded to organizations that have established a quality management system adhering to rigorous standards of customer service, performance objectives and continual improvement.

“It is our goal to provide the highest quality facilities and services to our tenants and customers. We strive to establish the Port as an internationally-recognized model of exemplary Port industry practices, and to set standards of excellence that meet or exceed customer needs and expectations,” said Port of Oakland executive director Jerry Bridges (at that time) “Many of our international customers, including shipping lines, air carriers and related suppliers, are already ISO 9000 certified. Therefore, it is only fitting that the Port of Oakland achieves ISO certification to better serve our customers and to hold ourselves to the same high standards of quality, service and continual improvement.”

Contact us

Bureau Veritas

Phone: + 33 1 42 91 52 91

Send an e-mail
  • Algeria
  • Angola
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Benin
  • Bermuda
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • Brunei
  • Bulgaria
  • Burkina-Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde Islands
  • Central African Republic
  • Chad
  • Chile
  • China (Peoples' Republic of)
  • Colombia
  • Congo
  • Congo (Democratic Republic of the)
  • Costa Rica
  • Cote d'Ivoire
  • Croatia
  • Cuba
  • Curacao
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Fidji
  • Finland
  • France
  • French West Indies
  • Gabon
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Guatemala
  • Guinea
  • Guinea Bissau
  • Honduras
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iraq
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Korea (South)
  • Kuwait
  • Latvia
  • Lebanon
  • Liberia
  • Libya
  • Lithuania
  • Luxembourg
  • Madagascar
  • Malawi
  • Malaysia
  • Mali
  • Malta
  • Mauritania
  • Mexico
  • Montenegro
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Netherlands
  • Netherlands Antilles
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • Russia
  • Rwanda
  • Saint- Pierre & Miquelon
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Somalia
  • South Africa (Rep.)
  • Spain
  • Sri Lanka
  • Suriname
  • Sweden
  • Switzerland
  • Syria
  • Tanzania (United Republic of)
  • Thailand
  • Togo
  • Trinidad & Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America
  • Uruguay
  • Uzbekistan
  • Venezuela
  • Vietnam
  • Yemen
  • Zambia
  • Zimbabwe
  • Other Websites
  • Africa
  • GLOBAL WEBSITE
  • Middle East
  • South East Asia
Choose your industry, asset and / or service need
Your Industry

Your Asset

Our Services