Internal Auditor for TL 9000- Rev 6.0
OBJECTIVES
Internal Auditor on TL 9000 - Rev 6.0 training course is to provide students with a knowledge and an appreciation of how to audit management systems in accordance with the guidelines in ISO 19011, for conformity with the requirements of TL 9000 – Requirements & Measurements.
WHO THE COURSE IS FOR?
Anyone who is involved in the development, implementation and management of TL 9000 – now also called Information communication Technology standard (ICT ) also, and/or Preparing for performing internal audits for it.
Familiarity with the structure andrequirements of ISO 9001: 2015 would be essential ( at minimum he should be aninternal QMS auditor in organization or should have performed QMS audit within organization and telecom related experience of 1-2 yearis preferred, as this course is designed with auditing as the main subject thatto with telecom industry focus.
COURSE CONTENTS
- An overview of Quest Forum
- An overview of TL 9000 – Requirements and Measurement Handbook Rev 6.0
- Management of audit programmes
- Audit planning and preparation
- Performing process-based audits
- Recording and evaluation of findings
- Audit reporting and follow-up
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